How can I tell on my statement if my payment has been accounted for?
Also in the “Service Date/Information" column - any payments that you have already made to us toward your copayment or [...]
8
10, 2019
8
10, 2019
I see multiple charges for the same date. Why is this?
During each session with your therapists, certain activities that you do or techniques that the therapist uses are each billed [...]
8
10, 2019
How long will it be until I receive a bill in the mail?
As a general rule, most insurance companies require about 30 days (or slightly less) to process claims for Physical Therapy. [...]
8
10, 2019
How can I tell what my Insurance Company has paid?
On the statement, look to the “Service Date/Information” column of the itemized portion of the statement. This should on the [...]
1
10, 2019
I’m still confused. Is there someone who can help me to better understand my statement?
Yes, of course! As we do understand that our itemized statements contain quite a bit of information, our Billing Department [...]
25
03, 2019
Can I choose which physical therapist to go to?
Absolutely! It is your right to choose the therapist or clinic you want to treat your condition. If you [...]
25
03, 2019
What are your hours?
We do our best to accommodate your busy schedule and have office hours M-F from 7 AM until 8 [...]
25
03, 2019
How long will each visit last?
The first session will last approximately one hour while future treatment sessions are 1/2 to 1 hour in length. [...]
25
03, 2019
What type of treatment will I receive?
Treatment is initially based on the evaluation findings. Changes in the treatment plan can be made on a daily [...]
25
03, 2019
Do I need a prescription for physical therapy?
New York State law does not require a prescription for one to receive physical therapy. The requirement is different [...]