Contact Our Billing and Finance Team - Onondaga Physical Therapy

Have a question or request for our Billing & Finance Team?

You’re in the right place. You can do that here. Please use this form for the following types of inquiries:

Questions about your insurance benefit, coverage, or claims
Questions about a statement you received
Questions about a fee or to request a courtesy refund of a fee incurred under an extenuating circumstance

**New or Prospective patients should make inquiries directly to our Office Teams or through our other Contact Options.

Full Name (Required)

Date of Birth (Required)

Email (Required)

Phone Number(Required)

Which best describes the type of inquiry?(Required)
Insurance InquiryPatient Statement InquiryFee Inquiry

Contact Preference (Required)
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Additional Notes
Provide us with any additional information to be best prepared to respond to your inquiry.
**If requesting a courtesy refund of a fee incurred, please summarize the extenuating circumstance that you believe entitles you to a refund.

By checking this box, I confirm that my patient information is true and accurate. I am submitting this form as a patient of Onondaga Physical Therapy asking a financial question related to my Physical Therapy services or insurance coverage only. I certify that I am not soliciting for sales, marketing or pitching a business-related inquiry through this form. Sales, Marketing and other business-related inquiries should be made directly to marketing@onondagapt.com.

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