Project Description

Why did you choose this profession?

I chose the Medical side of claims, data entry and billing as a fluke. The job I held was leaving the state and a friend of mine gave me an application for PHP Health Services. Then my journey on the backside of the Medical field began.

What is your best quality as a professional?

Efficient, timely, friendly (overly) and willingness to learn anything and everything that I can.

Interests and Hobbies?

I am currently the President of a mostly male dominant Horseshoe league. I also participate on a steel tip dart league.

What do you find most challenging about your job?

The wait time calling insurance companies for benefits and/or auths can be quite time-consuming. I do love the interactions with the patients. I love to make them feel comfortable and important.

What are some of your Favorites?

I love the Yankees, Buffalo Bills and Syracuse Football and Basketball.  I like Criminal Minds, Station 19 and Greys Anatomy.  My favorite food is a great plate of Spaghetti and Meatballs.  My husband is also in a band that plays 80’s music and love to be there to support him.  And…..Halloween is my favorite Holiday!!!!

What are you doing in the community?

I am a social member for the Phoenix VFW. I volunteer for their social events, like selling 50/50 tickets, I will work behind their food counter during their events, and bartend when needed (free of charge).

Meet Lauri and her family