Many of our patients have shared their personal stories with us.  It is very rewarding to hear about so many great outcomes.  We hope you will spend just a few moments to read what they have to say. Contact us today to provide any type of feedback. Feel free to leave reviews or recommendations on our social media channels.

Baldwinsville

Cicero

Excellent
Onondaga Physical Therapy
Based on 165 reviews
Sarah is an Excellent physical therapy professional
Highly recommend her and this business 👍 Sarah is the best
Karen G
Response from the owner:Thank you Kar8 for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience at Onondaga PT.
I have been extremely happy with Onondaga Physical Therapy and Sarah my therapist. I do not think I would be progressing so well after my surgery without her help. Punctual, ALWAYS smiling and genuinely interested in what I have to say. She will make accommodations with my treatment based on how I am feeling. Thorough with note taking and communicating with my doctor. The facility is super clean and very inviting. I would highly recommend Onondaga PT.
Very clean, very friendly and very well trained.
Response from the owner:Thank you Dennis for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Response from the owner:Thank you Bonnie for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Who would have thought that Physical Therapy would be fun and that you would look forward to it. Actually will miss seeing Sarah Coughlin .
Response from the owner:Thank you for your 5 Star Review! We appreciate your feedback.
I highly recommend Onondaga Physical Therapy. I enrolled at the Cicero NY office. Sarah C. is my physical therapist and I could not have had a better experience. She is friendly, experienced and really cares that you have the best outcome possible. She develops a program specifically for you and expands it as you go along. I am doing amazingly better after a knee injury and I credit Sarah’s knowledge and TLC for that!
Response from the owner:Thank you Joyce for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Went in for some PT for my foot. Antoinette did a great job! The exercises she provided were effective and easy to continue to use at home. After a few weeks I was able to feel improved strength in my foot, anke and leg. Would definitely recommend!
Response from the owner:Thank you Julie for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
Response from the owner:Thank you Karen for your 5 Star Review! We appreciate your feedback and are so glad you chose us for your PT care.
I appreciate the top notch service that Mason provides on each of my visits!
Response from the owner:Thank you Denis for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
I was fortunate to work with Antoinette for six wks before my total knee replacement and for six wks after my surgery. Antoinette is very knowledgeable and helped me a great deal to prepare for this surgery. Having PT before surgery was very important because it made my recovery after the replacement easier than what some people have gone through with this type of surgery. Antoinette is a great therapist as she challenges you to do your best. I would highly recommend her to folks needing a great physical therapist.
Response from the owner:Thank you Yvonne for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
After only a few visits, my pain was reduced significantly. The staff is knowledgeable and professional.
Response from the owner:Thank you Paula for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
excellent! very clean facility. staff is awesome! I highly recommend this facility for physical therapy.
Response from the owner:Thank you Thomas for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.

Dewitt

Excellent
I was Emma’s patient. She is knowledgeable abd patient. I definitely will return when I need to
Response from the owner:Thank you Eliza for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with Emma.
My experience has been wonderful both with Lauren at the Fayetteville office and Emily in Liverpool. They are very knowledgeable and I learned a lot
Response from the owner:Thank you Norma for your 5 Star Review! We appreciate your feedback and kind words, and we are glad you enjoyed your experience with us.
I have been to OPT for several issues over the last few years. This last group of sessions was particularly awesome because, along with the amazing therapists (shout out to Emma and Shivani for their professionalism and kindness) they now have an APP that you can track your exercises on, with videos and helpful hints... it was great and really kept me on track! HIGHLY recommend OPT for all your physical thewrapy situations.
Response from the owner:Thank you Sharon for your 5 Star Review! We appreciate your feedback and kind words and are grateful for your recommendation.
Excellent experience at Onondaga PT. Both my therapist's worked to get me back to square and inspire me to continue w the exercises to keep my knee the best it can be… highly recommended!
Response from the owner:Thank you Trish for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Response from the owner:Thank you Karen for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
all the folks at OPT in Dewitt were extremely careing and helpful
Response from the owner:Thank you Terry for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
I'm very happy with Onondaga PT. My pain is totally gone. Emma has me working on strength training for my shoulder to avoid this problem in the future. She's very knowledgeable and caring. Highly recommended.
Response from the owner:Thank you Sylvia for your 5 Star Review! We appreciate your feedback and kind words and are so glad to hear you are enjoying your experience with us.
I have had a very good experience here. The therapist I have had is professional, considerate, and helpful. Scheduling is easy. My one word of caution is that the Dewitt office is not truly accessible. There is a ramp, but no automatic button to open the door. You would need someone with you if you use anything more than just a cane.
Response from the owner:Thank you, KL, for your Google review. We appreciate your feedback and kind words. We truly value your patience as we navigate operating out of a building that is currently under construction. While this process may be challenging and some amenities are temporarily unavailable, we trust that the owner's vision for the development of the building aligns with our core value to deliver a First Class Client Experience. We trust that this will soon come to fruition.
I’m extremely happy with my treatment at Onondaga Physical Therapy. The staff especially Mary Kate Ordway were very knowledgeable of my condition and were thorough and kind in their treatment of me.
Response from the owner:Thank you Peter for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
Jacob Spillaine was a superb physical therapist--professional, knowledgeable, a good listener. I wouldn't hesitate to ask for his help again.
Response from the owner:Thank you Patricia for your 5 Star Review! We appreciate your feedback and are so glad you enjoyed your experience with us.
I am quickly working toward my goal.
Response from the owner:Thank you Patricia for your 5 Star Review! We appreciate your feedback and are so glad you are close to reaching your goal! Thank you for choosing Onondaga PT for your care.
Upon arriving at Onondaga PT, I received a warm welcome. It was evident from the start that each patient is treated according to their individual needs.
My therapist, Mary Kate made a caring assessment of where I was, with balance and mobility deficiences. She continues to evaluate my progress and adjusts
the program she determined to best meet the goals. She stays focused completely on me during my session. I have progressed and continue to improve. I am grateful for Mary Kate's professional expertise.
Greg
Response from the owner:Thank you Greg for your 5 Star Review! We appreciate your kind words and feedback and are so glad you are enjoying your experience at Onondaga PT.

Liverpool

Onondaga Physical Therapy
Excellent
Based on 141 reviews
Response from the owner:Thank you Chuck for your 5 Star Review! We appreciate your feedback and are so glad you enjoyed your experience with us.
5 Stars – Outstanding Care from Emma Butler, PT

I can’t say enough good things about Emma Butler and the care she provided during my recovery from spinal surgery. From day one, Emma demonstrated a deep understanding of the healing process and tailored a therapy plan that was both effective and encouraging.

Her knowledge, patience, and supportive approach made a world of difference. She listened to my concerns, adjusted exercises to match my progress, and kept me motivated every step of the way. Thanks to her guidance, I’ve regained strength and mobility.

Emma is not just a skilled physical therapist—she’s a compassionate professional who truly cares about her patients’ well-being. I’m incredibly grateful for her help in getting me back in shape and back to living life again.

Highly recommend!
Response from the owner:Thank you Tom for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your PT care with Emma.
Niomi was great to work with for pelvic floor therapy, It was very beneficial! Everyone in the office was helpful.
Response from the owner:Thank you Beth for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your PT care with Niomi.
Response from the owner:Thank you Jeanne for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Response from the owner:Thank you Micheal for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Emma Butler was instrumental in my healing and recovery. Very professional and knowledgeable.
Response from the owner:Thank you Christopher for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Fantastic ,taught me new exercises that helped me strengthen my neck thank you again
Response from the owner:Thank you Marty for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
During all my visits I was treated in a professional manner
Response from the owner:Thank you John for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
A great physical therapy group!
Experienced, knowledgeable employees that truly want to help heal your pain.
I would highly recommend this business!
Response from the owner:Thank you Reba for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
I have had a few sessions with Emma and she was absolutely wonderful! I have never done physical therapy before and Onondaga Physical Therapy made the process so easy from setting up appointments to the sessions themselves and the at home program. I love that they have an app so it’s easier to refer back to if I forget my exercises. Emma made me feel very comfortable and she is clearly very knowledgeable and great at what she does! Definitely recommend!
Response from the owner:Thank you Emma for your 5 Star Review! We appreciate your feedback and are so happy to hear you are enjoying your experience with us.
I ended up at Onondaga Physical Therapy after shoulder rotator cuff surgery. They were outstanding - professional, hardy (in BAD WEATHER), friendly, knowledgable and good at listening, too. I HIGHLY recommend.
Response from the owner:Thank you William for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
My time at Rehab after surgery had lead me to keep a mind set for my care; don't over exercise! Use my walker as a extension of my leg weakness! Working with Gary and Kaila keeps me on track. I can't thank them enough!!!
Response from the owner:Thank you Robert for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care!

Onondaga Hill

Response from the owner:Thank you Steve for your 5 Star Review! We appreciate your feedback and we are glad you chose Onondaga PT for your care.
Onondaga Physical Therapy takes the anxiety out of the process.
I was concerned about what to expect and effectiveness. After the first visit I felt fully informed and comfortable. Service is one-on-one. The environment is welcoming and professional.
I will return, as needed!
Response from the owner:Thank you Theresa for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Love that the place is small their 1 on 1 with their paitients which makes it a lot better in my opinion
Response from the owner:Thank you Tonya for your 5 Star Review! We appreciate your feedback and kind words!
From outset, to completion, my PT experience with Nicholas Ashton, PT, DPT was highly satisfactory. The availability of appointment times to meet my needs was greatly appreciated. I was confident that my performance was closely always monitored. This service has gotten me back to my fitness routine. Thank you.
Response from the owner:Thank you Patty for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
I recommend this place very much. They’re very nice people and they help you.
Response from the owner:Thank you Dianne for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Thank you, Paige Weston! I feel back on track with strength and mobility! Your knowledge and skill gave me the confidence that my problematic knee would improve...and it has!

This facility is clean and welcoming. The front end office manager, Chris, is friendly and helpful! Weekly Wisdom newsletters are available in the waiting area. These feature recipes, exercises, staff highlights and more. I found it easy to schedule appointments and the exercise app was great for tracking progress. Thank you for a great experience!
Response from the owner:Thank you Seanne for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
A great experience which has definitely helped me.
Response from the owner:Thank you Theresa for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
People there are very kind and helpful.I was much better in just a few weeks!
Response from the owner:Thank you Robert for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Onondaga PT in Fairmount is wonderful! Chris mans the front "desk" and seems to handle everything except the actual therapy. He is very pleasant and accommodating. My therapist, Dr. Enas Eraqi, is very knowledgeable and does a great job of explaining the body, how it works, what is wrong and how to fix it. She is kind and patient, and passes no judgement. The exercises she has taught me have been very beneficial in getting my overactive bladder under control. She has motivated me to continue the exercises even though my therapy sessions have ended. I can't say enough good things about Onondaga PT in Fairmount. I don't think you can do any better!!
Response from the owner:Thank you Suzanne for your 5 Star Review! We appreciate your feedback and are so glad you enjoyed the PT care provided by our team.
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