- Success Stories

Great experience, great staff,

I have had a wonderful physical therapist named Mary who has helped me along a lot. Sorry she is leaving at the end of this month. Sharon Klementowski.

Very good PT visits with Lauren Michaels. Several weeks of exercise and adjustments served me very well. Walked away feeling MUCH better and was provided with my own personal follow up PT.
Thank you.

Onondaga Physical Therapy is a great. Friendly knowledgeable staff that work with you to get the best results.

I had a great experience with OPT ... Lauren was fantastic, and I especially appreciated the mobile rehab option! Having the choice to schedule sessions at home was really convenient, especially in the beginning when travel logistics were a challenge. I highly recommend OPT!

Megan is fantastic. She adjusts my exercises according to my pain level. She's friendly and knows her stuff.

I started PT in Baldwinsville 2 weeks ago and when I walked in my range of motion in my neck was so limited that it was hard to drive and very painful. With their patience and expertise, I have greatly improved. They are gentle, yet effective. They ask the right questions, find the problem areas and work their magic. I will definitely recommend them to others.

Everyone was very knowledgeable and displayed a very positive attitude. I worked with Mike who did an outstanding job.

Everybody is wonderful! And if you have back trouble, nobody's "got your back" like Nick Ashton!!! The best!! I've got a whole new lease on life in the Golden Years!!

My experience with Onondaga PT has been great. My concerns and questions were all addressed. The staff is very knowledgeable, kind and helpful. Scheduling was very easy. I would highly recommend!

Very clean, very friendly and very well trained.

Sarah is an Excellent physical therapy professional
Highly recommend her and this business 👍 Sarah is the best
Karen G

Who would have thought that Physical Therapy would be fun and that you would look forward to it. Actually will miss seeing Sarah Coughlin .

I have been extremely happy with Onondaga Physical Therapy and Sarah my therapist. I do not think I would be progressing so well after my surgery without her help. Punctual, ALWAYS smiling and genuinely interested in what I have to say. She will make accommodations with my treatment based on how I am feeling. Thorough with note taking and communicating with my doctor. The facility is super clean and very inviting. I would highly recommend Onondaga PT.

I highly recommend Onondaga Physical Therapy. I enrolled at the Cicero NY office. Sarah C. is my physical therapist and I could not have had a better experience. She is friendly, experienced and really cares that you have the best outcome possible. She develops a program specifically for you and expands it as you go along. I am doing amazingly better after a knee injury and I credit Sarah’s knowledge and TLC for that!

Went in for some PT for my foot. Antoinette did a great job! The exercises she provided were effective and easy to continue to use at home. After a few weeks I was able to feel improved strength in my foot, anke and leg. Would definitely recommend!

I appreciate the top notch service that Mason provides on each of my visits!

I was fortunate to work with Antoinette for six wks before my total knee replacement and for six wks after my surgery. Antoinette is very knowledgeable and helped me a great deal to prepare for this surgery. Having PT before surgery was very important because it made my recovery after the replacement easier than what some people have gone through with this type of surgery. Antoinette is a great therapist as she challenges you to do your best. I would highly recommend her to folks needing a great physical therapist.

After only a few visits, my pain was reduced significantly. The staff is knowledgeable and professional.

excellent! very clean facility. staff is awesome! I highly recommend this facility for physical therapy.

My experience has been wonderful both with Lauren at the Fayetteville office and Emily in Liverpool. They are very knowledgeable and I learned a lot

I have been to OPT for several issues over the last few years. This last group of sessions was particularly awesome because, along with the amazing therapists (shout out to Emma and Shivani for their professionalism and kindness) they now have an APP that you can track your exercises on, with videos and helpful hints... it was great and really kept me on track! HIGHLY recommend OPT for all your physical thewrapy situations.

Excellent experience at Onondaga PT. Both my therapist's worked to get me back to square and inspire me to continue w the exercises to keep my knee the best it can be… highly recommended!

all the folks at OPT in Dewitt were extremely careing and helpful

I'm very happy with Onondaga PT. My pain is totally gone. Emma has me working on strength training for my shoulder to avoid this problem in the future. She's very knowledgeable and caring. Highly recommended.

I have had a very good experience here. The therapist I have had is professional, considerate, and helpful. Scheduling is easy. My one word of caution is that the Dewitt office is not truly accessible. There is a ramp, but no automatic button to open the door. You would need someone with you if you use anything more than just a cane.

I’m extremely happy with my treatment at Onondaga Physical Therapy. The staff especially Mary Kate Ordway were very knowledgeable of my condition and were thorough and kind in their treatment of me.

Jacob Spillaine was a superb physical therapist--professional, knowledgeable, a good listener. I wouldn't hesitate to ask for his help again.

I am quickly working toward my goal.

Upon arriving at Onondaga PT, I received a warm welcome. It was evident from the start that each patient is treated according to their individual needs.
My therapist, Mary Kate made a caring assessment of where I was, with balance and mobility deficiences. She continues to evaluate my progress and adjusts
the program she determined to best meet the goals. She stays focused completely on me during my session. I have progressed and continue to improve. I am grateful for Mary Kate's professional expertise.
Greg

Niomi was great to work with for pelvic floor therapy, It was very beneficial! Everyone in the office was helpful.

Emma Butler was instrumental in my healing and recovery. Very professional and knowledgeable.

Fantastic ,taught me new exercises that helped me strengthen my neck thank you again

During all my visits I was treated in a professional manner

A great physical therapy group!
Experienced, knowledgeable employees that truly want to help heal your pain.
I would highly recommend this business!

I have had a few sessions with Emma and she was absolutely wonderful! I have never done physical therapy before and Onondaga Physical Therapy made the process so easy from setting up appointments to the sessions themselves and the at home program. I love that they have an app so it’s easier to refer back to if I forget my exercises. Emma made me feel very comfortable and she is clearly very knowledgeable and great at what she does! Definitely recommend!

I ended up at Onondaga Physical Therapy after shoulder rotator cuff surgery. They were outstanding - professional, hardy (in BAD WEATHER), friendly, knowledgable and good at listening, too. I HIGHLY recommend.

My time at Rehab after surgery had lead me to keep a mind set for my care; don't over exercise! Use my walker as a extension of my leg weakness! Working with Gary and Kaila keeps me on track. I can't thank them enough!!!

Outstanding experienced personnel that know what they are doing.

Everyone is super nice and Emma Butler was very knowledgeable. I highly recommend these folks!

Onondaga Physical Therapy takes the anxiety out of the process.
I was concerned about what to expect and effectiveness. After the first visit I felt fully informed and comfortable. Service is one-on-one. The environment is welcoming and professional.
I will return, as needed!

Love that the place is small their 1 on 1 with their paitients which makes it a lot better in my opinion

From outset, to completion, my PT experience with Nicholas Ashton, PT, DPT was highly satisfactory. The availability of appointment times to meet my needs was greatly appreciated. I was confident that my performance was closely always monitored. This service has gotten me back to my fitness routine. Thank you.

I recommend this place very much. They’re very nice people and they help you.

Thank you, Paige Weston! I feel back on track with strength and mobility! Your knowledge and skill gave me the confidence that my problematic knee would improve...and it has!

This facility is clean and welcoming. The front end office manager, Chris, is friendly and helpful! Weekly Wisdom newsletters are available in the waiting area. These feature recipes, exercises, staff highlights and more. I found it easy to schedule appointments and the exercise app was great for tracking progress. Thank you for a great experience!

A great experience which has definitely helped me.

My Physical Therapist was absolutely spectacular. Very knowledgeable and made me feel very comfortable during my appointments. I would recommend her to any patient. My issue lies, however, with the practice itself. Their attendance policy apparently states that if you have a Monday appointment (which mine always were because I have an extremely busy schedule), you have to cancel by 3 pm on Friday, any other day it's just 24 hours in advance. So when life gets in the way and you contract the flu, for example, you better know by Friday to cancel your appointment that's 3 days in the future. Otherwise you get charged a no-show fee. There were two circumstances that I called on Sunday very early leaving a message describing what's going on and that I physically cannot be there and did not matter. There is no empathy and no caring for the patient as a whole. Policy or not. There is no "give", no understanding. And the office manager, by the way, was very condescending and kept saying "well policy is policy, not our problem you don't agree with it. If you can't uphold your end of the bargain should we just remove you from the practice then?". Any other doctor's office understands that if a patient calls on a weekend for their Monday appointment because they're sick and can't make it- they're sick and can't make it. You can't predict 3 days in advance what is going to happen in your life.

People there are very kind and helpful.I was much better in just a few weeks!