Many of our patients have shared their personal stories with us. It is very rewarding to hear about so many great outcomes. We hope you will spend just a few moments to read what they have to say. Contact us today to provide any type of feedback. Feel free to leave reviews or recommendations on our social media channels.
Baldwinsville
Very good PT visits with Lauren Michaels. Several weeks of exercise and adjustments served me very well. Walked away feeling MUCH better and was provided with my own personal follow up PT.
Thank you.
Thank you.
Onondaga Physical Therapy is a great. Friendly knowledgeable staff that work with you to get the best results.
Response from the owner:Thank you Christine for your 5 Star Review! We appreciate your feedback.
I had a great experience with OPT ... Lauren was fantastic, and I especially appreciated the mobile rehab option! Having the choice to schedule sessions at home was really convenient, especially in the beginning when travel logistics were a challenge. I highly recommend OPT!
Response from the owner:Thank you Dan for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Great experience, great staff,
Response from the owner:Thank you Myron for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Megan is fantastic. She adjusts my exercises according to my pain level. She's friendly and knows her stuff.
Response from the owner:Thank you Terri for your 5 Star Review! We appreciate your feedback and kind words and are so glad you are enjoying your PT care with Megan.
I started PT in Baldwinsville 2 weeks ago and when I walked in my range of motion in my neck was so limited that it was hard to drive and very painful. With their patience and expertise, I have greatly improved. They are gentle, yet effective. They ask the right questions, find the problem areas and work their magic. I will definitely recommend them to others.
Response from the owner:Thank you Patricia for your 5 Star Review! We appreciate your feedback and kind words and are so grateful for your recommendation.
Everyone was very knowledgeable and displayed a very positive attitude. I worked with Mike who did an outstanding job.
Response from the owner:Thank you Michael for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
Everybody is wonderful! And if you have back trouble, nobody's "got your back" like Nick Ashton!!! The best!! I've got a whole new lease on life in the Golden Years!!
Response from the owner:Thank you Christine for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
Response from the owner:Thank you Karen for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Response from the owner:Thank you Kathleen for your 5 Star Review! We appreciate your feedback and are so glad you enjoyed your experience with us.
My experience with Onondaga PT has been great. My concerns and questions were all addressed. The staff is very knowledgeable, kind and helpful. Scheduling was very easy. I would highly recommend!
Response from the owner:Thank you Sue for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Bobbi is excellent. She is patient and encouraging.
Helping me with exercises for back pain was so successful. I am back to normal. I recommend Onondaga PT and especially the Baldwinsville location.
Helping me with exercises for back pain was so successful. I am back to normal. I recommend Onondaga PT and especially the Baldwinsville location.
Response from the owner:Thank you Jeanne for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Cicero
Sarah is an Excellent physical therapy professional
Highly recommend her and this business 👍 Sarah is the best
Karen G
Highly recommend her and this business 👍 Sarah is the best
Karen G
Response from the owner:Thank you Kar8 for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience at Onondaga PT.
Response from the owner:Thank you Bonnie for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Who would have thought that Physical Therapy would be fun and that you would look forward to it. Actually will miss seeing Sarah Coughlin .
Response from the owner:Thank you for your 5 Star Review! We appreciate your feedback.
I have been extremely happy with Onondaga Physical Therapy and Sarah my therapist. I do not think I would be progressing so well after my surgery without her help. Punctual, ALWAYS smiling and genuinely interested in what I have to say. She will make accommodations with my treatment based on how I am feeling. Thorough with note taking and communicating with my doctor. The facility is super clean and very inviting. I would highly recommend Onondaga PT.
I highly recommend Onondaga Physical Therapy. I enrolled at the Cicero NY office. Sarah C. is my physical therapist and I could not have had a better experience. She is friendly, experienced and really cares that you have the best outcome possible. She develops a program specifically for you and expands it as you go along. I am doing amazingly better after a knee injury and I credit Sarah’s knowledge and TLC for that!
Response from the owner:Thank you Joyce for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Went in for some PT for my foot. Antoinette did a great job! The exercises she provided were effective and easy to continue to use at home. After a few weeks I was able to feel improved strength in my foot, anke and leg. Would definitely recommend!
Response from the owner:Thank you Julie for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
Response from the owner:Thank you Karen for your 5 Star Review! We appreciate your feedback and are so glad you chose us for your PT care.
I appreciate the top notch service that Mason provides on each of my visits!
Response from the owner:Thank you Denis for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
I was fortunate to work with Antoinette for six wks before my total knee replacement and for six wks after my surgery. Antoinette is very knowledgeable and helped me a great deal to prepare for this surgery. Having PT before surgery was very important because it made my recovery after the replacement easier than what some people have gone through with this type of surgery. Antoinette is a great therapist as she challenges you to do your best. I would highly recommend her to folks needing a great physical therapist.
Response from the owner:Thank you Yvonne for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
After only a few visits, my pain was reduced significantly. The staff is knowledgeable and professional.
Response from the owner:Thank you Paula for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
excellent! very clean facility. staff is awesome! I highly recommend this facility for physical therapy.
Response from the owner:Thank you Thomas for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
I had a great experience at Onondaga Physical Therapy. I never really thought PT would be beneficial, but I was pleasantly surprised with the process, journey, and results. When I started, I had a lot of pain that made daily activities difficult. I found OPT to have a welcoming atmosphere with a friendly and helpful staff. I definitely recommend Antoinette Eicholzer to anyone needing physical therapy. She is very knowledgeable and does a great job! Thank you, Antoinette, and everyone at OPT for the assist!
Will
Will
Response from the owner:Thank you Will for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
Dewitt
Excellent
Excellent experience at Onondaga PT. Both my therapist's worked to get me back to square and inspire me to continue w the exercises to keep my knee the best it can be… highly recommended!
Response from the owner:Thank you Trish for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Response from the owner:Thank you Karen for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
all the folks at OPT in Dewitt were extremely careing and helpful
Response from the owner:Thank you Terry for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
I'm very happy with Onondaga PT. My pain is totally gone. Emma has me working on strength training for my shoulder to avoid this problem in the future. She's very knowledgeable and caring. Highly recommended.
Response from the owner:Thank you Sylvia for your 5 Star Review! We appreciate your feedback and kind words and are so glad to hear you are enjoying your experience with us.
I have had a very good experience here. The therapist I have had is professional, considerate, and helpful. Scheduling is easy. My one word of caution is that the Dewitt office is not truly accessible. There is a ramp, but no automatic button to open the door. You would need someone with you if you use anything more than just a cane.
Response from the owner:Thank you, KL, for your Google review. We appreciate your feedback and kind words. We truly value your patience as we navigate operating out of a building that is currently under construction. While this process may be challenging and some amenities are temporarily unavailable, we trust that the owner's vision for the development of the building aligns with our core value to deliver a First Class Client Experience. We trust that this will soon come to fruition.
I’m extremely happy with my treatment at Onondaga Physical Therapy. The staff especially Mary Kate Ordway were very knowledgeable of my condition and were thorough and kind in their treatment of me.
Response from the owner:Thank you Peter for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
Jacob Spillaine was a superb physical therapist--professional, knowledgeable, a good listener. I wouldn't hesitate to ask for his help again.
Response from the owner:Thank you Patricia for your 5 Star Review! We appreciate your feedback and are so glad you enjoyed your experience with us.
I am quickly working toward my goal.
Response from the owner:Thank you Patricia for your 5 Star Review! We appreciate your feedback and are so glad you are close to reaching your goal! Thank you for choosing Onondaga PT for your care.
Upon arriving at Onondaga PT, I received a warm welcome. It was evident from the start that each patient is treated according to their individual needs.
My therapist, Mary Kate made a caring assessment of where I was, with balance and mobility deficiences. She continues to evaluate my progress and adjusts
the program she determined to best meet the goals. She stays focused completely on me during my session. I have progressed and continue to improve. I am grateful for Mary Kate's professional expertise.
Greg
My therapist, Mary Kate made a caring assessment of where I was, with balance and mobility deficiences. She continues to evaluate my progress and adjusts
the program she determined to best meet the goals. She stays focused completely on me during my session. I have progressed and continue to improve. I am grateful for Mary Kate's professional expertise.
Greg
Response from the owner:Thank you Greg for your 5 Star Review! We appreciate your kind words and feedback and are so glad you are enjoying your experience at Onondaga PT.
Response from the owner:Thank you Don for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
My experience at Onondaga Physical Therapy was beyond outstanding! I had a slight tear in my rotator cuff which dibilitated me for the first time in my life to the point that I could barely lift my arm and I couldn’t workout at my gym. I worked with Deanne twice a week for 4 months and in the beginning I thought I’d never regain full range of motion. Deanne assured me it was going to take time but I’d get there. She was so right ! It took 4 months but without her it wouldn’t have been possible. Her positive energy and encouragement was what helped me to full recovery and getting released and back to the gym! Thank you Deanne!!
Response from the owner:Thank you Liz for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with Onondaga PT!
Shivani was personable and professional with me throughout the several months we worked together. She took time to connect with me as an individual versus just another patient. I am very happy with the results and if I need physical therapy again, I would see her over and over again!
Response from the owner:Thank you Patty for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
Liverpool
Fantastic ,taught me new exercises that helped me strengthen my neck thank you again
Response from the owner:Thank you Marty for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
During all my visits I was treated in a professional manner
Response from the owner:Thank you John for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
A great physical therapy group!
Experienced, knowledgeable employees that truly want to help heal your pain.
I would highly recommend this business!
Experienced, knowledgeable employees that truly want to help heal your pain.
I would highly recommend this business!
Response from the owner:Thank you Reba for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
I have had a few sessions with Emma and she was absolutely wonderful! I have never done physical therapy before and Onondaga Physical Therapy made the process so easy from setting up appointments to the sessions themselves and the at home program. I love that they have an app so it’s easier to refer back to if I forget my exercises. Emma made me feel very comfortable and she is clearly very knowledgeable and great at what she does! Definitely recommend!
Response from the owner:Thank you Emma for your 5 Star Review! We appreciate your feedback and are so happy to hear you are enjoying your experience with us.
I ended up at Onondaga Physical Therapy after shoulder rotator cuff surgery. They were outstanding - professional, hardy (in BAD WEATHER), friendly, knowledgable and good at listening, too. I HIGHLY recommend.
Response from the owner:Thank you William for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose us for your PT care.
My time at Rehab after surgery had lead me to keep a mind set for my care; don't over exercise! Use my walker as a extension of my leg weakness! Working with Gary and Kaila keeps me on track. I can't thank them enough!!!
Response from the owner:Thank you Robert for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care!
Outstanding experienced personnel that know what they are doing.
Response from the owner:Thank you Charles for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Everyone is super nice and Emma Butler was very knowledgeable. I highly recommend these folks!
Response from the owner:Thank you Pat for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
I can't thank Sean enough for the exceptional care he provided. He was attentive and informative, and made me feel supported every step of the way. Thanks to his expertise, I'm back on track to a pain-free life. Highly recommend this team for anyone seeking compassionate and effective physical therapy! Great office staff experience when I had questions, thank you Chris!
Response from the owner:Thank you Sarah for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
I am very pleased with the Liverpool office. Everyone I encountered was very pleasant and efficient. I can't say enough good things about Dr Caitlin Size. Professional, efficient, knowledgeable, friendly, supportive.
This is my 2nd time under her care and in the future if/when I need PT hopefully she will be available. I miss her pleasant conversations while administering her sometimes unpleasant therapy.
This is my 2nd time under her care and in the future if/when I need PT hopefully she will be available. I miss her pleasant conversations while administering her sometimes unpleasant therapy.
Response from the owner:Thank you Maureen for your 5 Star Review! We appreciate your feedback and kind words. We are so glad you continue to choose Onondaga PT for your care.
I had the best experience working with Nina and Niomi. Pelvic therapy worked for me, and I highly recommend this Therapy to all women with bladder problems . Which of course is no longer a problem for me... Ladies do yourself a favor and seek their help.
Response from the owner:Thank you Irene for your glowing 5 Star Review! We appreciate your feedback and taking the time to share your experience with others. We truly value you as a patient at Onondaga PT.
I looked up many PT places including all their reviews and I excitedly settled on Onondaga Physical Therapy on Old Liverpool Rd (They have multiple locations). Besides great reviews their web page is informative and easy to navigate. Their location was easy to find and lots of parking. If the receptionist is out there's a screen check-in. It actually dials someone and they appear on screen to assist. Each therapist works with only one person at a time which makes the appointments more beneficial! Emma is fantastic and everyone else seems nice. Emma always makes sure I'm scheduled out 3-4 weeks so I know my progress will continue without interruption. The PT area is clean and organized, the lighting isn't blinding bright so I feel more calm during my appointment, and when the music is on it's down low enough you don't have to compete with the noise. I highly recommend Onondaga Physical Therapy.
Response from the owner:Thank you Angie for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Onondaga Hill
Love that the place is small their 1 on 1 with their paitients which makes it a lot better in my opinion
Response from the owner:Thank you Tonya for your 5 Star Review! We appreciate your feedback and kind words!
From outset, to completion, my PT experience with Nicholas Ashton, PT, DPT was highly satisfactory. The availability of appointment times to meet my needs was greatly appreciated. I was confident that my performance was closely always monitored. This service has gotten me back to my fitness routine. Thank you.
Response from the owner:Thank you Patty for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
I recommend this place very much. They’re very nice people and they help you.
Response from the owner:Thank you Dianne for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Thank you, Paige Weston! I feel back on track with strength and mobility! Your knowledge and skill gave me the confidence that my problematic knee would improve...and it has!
This facility is clean and welcoming. The front end office manager, Chris, is friendly and helpful! Weekly Wisdom newsletters are available in the waiting area. These feature recipes, exercises, staff highlights and more. I found it easy to schedule appointments and the exercise app was great for tracking progress. Thank you for a great experience!
This facility is clean and welcoming. The front end office manager, Chris, is friendly and helpful! Weekly Wisdom newsletters are available in the waiting area. These feature recipes, exercises, staff highlights and more. I found it easy to schedule appointments and the exercise app was great for tracking progress. Thank you for a great experience!
Response from the owner:Thank you Seanne for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
A great experience which has definitely helped me.
Response from the owner:Thank you Theresa for your 5 Star Review! We appreciate your feedback and kind words and are so glad you enjoyed your experience with us.
My Physical Therapist was absolutely spectacular. Very knowledgeable and made me feel very comfortable during my appointments. I would recommend her to any patient. My issue lies, however, with the practice itself. Their attendance policy apparently states that if you have a Monday appointment (which mine always were because I have an extremely busy schedule), you have to cancel by 3 pm on Friday, any other day it's just 24 hours in advance. So when life gets in the way and you contract the flu, for example, you better know by Friday to cancel your appointment that's 3 days in the future. Otherwise you get charged a no-show fee. There were two circumstances that I called on Sunday very early leaving a message describing what's going on and that I physically cannot be there and did not matter. There is no empathy and no caring for the patient as a whole. Policy or not. There is no "give", no understanding. And the office manager, by the way, was very condescending and kept saying "well policy is policy, not our problem you don't agree with it. If you can't uphold your end of the bargain should we just remove you from the practice then?". Any other doctor's office understands that if a patient calls on a weekend for their Monday appointment because they're sick and can't make it- they're sick and can't make it. You can't predict 3 days in advance what is going to happen in your life.
People there are very kind and helpful.I was much better in just a few weeks!
Response from the owner:Thank you Robert for your 5 Star Review! We appreciate your feedback and kind words and are so glad you chose Onondaga PT for your care.
Response from the owner:Thank you Theresa for your 5 Star Review! We appreciate your feedback and are so glad you chose Onondaga PT for your care.
Onondaga PT in Fairmount is wonderful! Chris mans the front "desk" and seems to handle everything except the actual therapy. He is very pleasant and accommodating. My therapist, Dr. Enas Eraqi, is very knowledgeable and does a great job of explaining the body, how it works, what is wrong and how to fix it. She is kind and patient, and passes no judgement. The exercises she has taught me have been very beneficial in getting my overactive bladder under control. She has motivated me to continue the exercises even though my therapy sessions have ended. I can't say enough good things about Onondaga PT in Fairmount. I don't think you can do any better!!
Response from the owner:Thank you Suzanne for your 5 Star Review! We appreciate your feedback and are so glad you enjoyed the PT care provided by our team.