My second statement balance is not what I had expected, why is this?
If your new balance is not what you had expected by your calculations, there are two possible scenarios. In the [...]
8
10, 2019
8
10, 2019
I see my insurance company has made payments. How can I tell what is still due from me?
In the itemized section of your statement, the far right column labeled “Patient Balance” indicates if there is any balance [...]
8
10, 2019
How can I tell on my statement if my payment has been accounted for?
Also in the “Service Date/Information" column - any payments that you have already made to us toward your copayment or [...]
8
10, 2019
I see multiple charges for the same date. Why is this?
During each session with your therapists, certain activities that you do or techniques that the therapist uses are each billed [...]
8
10, 2019
How long will it be until I receive a bill in the mail?
As a general rule, most insurance companies require about 30 days (or slightly less) to process claims for Physical Therapy. [...]
8
10, 2019
How can I tell what my Insurance Company has paid?
On the statement, look to the “Service Date/Information” column of the itemized portion of the statement. This should on the [...]
1
10, 2019
I’m still confused. Is there someone who can help me to better understand my statement?
Yes, of course! As we do understand that our itemized statements contain quite a bit of information, our Billing Department [...]