From outset, to completion, my PT experience with Nicholas Ashton, PT, DPT was highly satisfactory. The availability of appointment times to meet my needs was greatly appreciated. I was confident that my performance was closely always monitored. This service has gotten me back to my fitness routine. Thank you.

I recommend this place very much. They’re very nice people and they help you.

Thank you, Paige Weston! I feel back on track with strength and mobility! Your knowledge and skill gave me the confidence that my problematic knee would improve...and it has!

This facility is clean and welcoming. The front end office manager, Chris, is friendly and helpful! Weekly Wisdom newsletters are available in the waiting area. These feature recipes, exercises, staff highlights and more. I found it easy to schedule appointments and the exercise app was great for tracking progress. Thank you for a great experience!

A great experience which has definitely helped me.

My Physical Therapist was absolutely spectacular. Very knowledgeable and made me feel very comfortable during my appointments. I would recommend her to any patient. My issue lies, however, with the practice itself. Their attendance policy apparently states that if you have a Monday appointment (which mine always were because I have an extremely busy schedule), you have to cancel by 3 pm on Friday, any other day it's just 24 hours in advance. So when life gets in the way and you contract the flu, for example, you better know by Friday to cancel your appointment that's 3 days in the future. Otherwise you get charged a no-show fee. There were two circumstances that I called on Sunday very early leaving a message describing what's going on and that I physically cannot be there and did not matter. There is no empathy and no caring for the patient as a whole. Policy or not. There is no "give", no understanding. And the office manager, by the way, was very condescending and kept saying "well policy is policy, not our problem you don't agree with it. If you can't uphold your end of the bargain should we just remove you from the practice then?". Any other doctor's office understands that if a patient calls on a weekend for their Monday appointment because they're sick and can't make it- they're sick and can't make it. You can't predict 3 days in advance what is going to happen in your life.

People there are very kind and helpful.I was much better in just a few weeks!

Onondaga PT in Fairmount is wonderful! Chris mans the front "desk" and seems to handle everything except the actual therapy. He is very pleasant and accommodating. My therapist, Dr. Enas Eraqi, is very knowledgeable and does a great job of explaining the body, how it works, what is wrong and how to fix it. She is kind and patient, and passes no judgement. The exercises she has taught me have been very beneficial in getting my overactive bladder under control. She has motivated me to continue the exercises even though my therapy sessions have ended. I can't say enough good things about Onondaga PT in Fairmount. I don't think you can do any better!!

Excellent therapists. Excellent customer service. Great app for keeping track of exercise & communication! So glad I decided not to wait for an appt elsewhere.